PRIVACY POLICY

Attic Elite Insulation Solutions ("us", "we", or "our") operates www.AtticElite.com (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing services and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

INFORMATION COLLECTION AND USE:

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to your name ("Personal Information").

LOG DATA:

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

In addition, we may use third-party services such as Google Analytics that collect, monitor, and analyze this data.

EMAIL COMMUNICATIONS:

We may use your Personal Information to contact you with appointment confirmations, reminders, estimates, job approvals, invoices, newsletters, marketing, or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

SMS POLICY:

Collection of Phone Numbers

We collect your phone number only when you voluntarily provide it to us, for example, when you complete our Contact Us form. You can opt-in to receive these SMS messages by answering "YES" to the prompt regarding receiving SMS. 

Use of Phone Numbers for SMS

• Purpose: Your phone number is primarily used to provide you with personalized services including: appointment confirmations, reminders, estimates, job approvals, invoices, newsletters, marketing, promotional materials, or any updates that we think may interest you. We may also provide special discounts or offers through SMS messages. SMS messaging charges and data rates may be applied by your carrier.

• Protection of Information: We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or customer information collected through the SMS program to any third party. We will only share your phone number with our SMS provider, subject to their privacy policy. We use Sakari to send all SMS communications to users who have opted in. Please view Sakari's privacy policy here https://sakari.io/privacy-policy with information on how they use user information.

• Disclosure: We may disclose your information if required by law, regulation, or governmental request, to avoid liability, or to protect our rights or property.

Choices and Controls

• Consent: Consent to receive automated marketing text messages is not a condition of any purchase.

• Opt-Out: If at any time you wish to stop receiving marketing SMS from us, you can opt out by responding to any of our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.

Text Messaging and Privacy of Phone Numbers Policy

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

COOKIES:

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

SECURITY:

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

CHANGES TO THIS PRIVACY POLICY:

This Privacy Policy is effective as of September 17, 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

CONTACT US:

If you have any questions about this Privacy Policy, please contact us.